Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

United States

  • Standard Shipping: 7-15 Business Days
  • Express Shipping: 3-7 Business Days

Canada, United Kingdom, Australia

  • Standard Shipping: 8-18 Business Days

Other International Destinations

  • Standard Shipping: 10-25 Business Days

Shipping charges for your order will be calculated and displayed at checkout.

Free Shipping

We offer FREE standard shipping on orders over $50.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take 2-5 business days to update.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Delays

Delivery times are estimates and may be affected by factors beyond our control, including customs clearance, weather conditions, carrier delays, and peak holiday seasons.

Lost or Damaged Packages

If your package is lost, damaged, or significantly delayed, please contact us within 7 days of the expected delivery date.

Email: 

CarryCreque638803@outlook.com

We will work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: 

CarryCreque638803@outlook.com

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)