Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
United States
- Standard Shipping: 7-15 Business Days
- Express Shipping: 3-7 Business Days
Canada, United Kingdom, Australia
- Standard Shipping: 8-18 Business Days
Other International Destinations
- Standard Shipping: 10-25 Business Days
Shipping charges for your order will be calculated and displayed at checkout.
Free Shipping
We offer FREE standard shipping on orders over $50.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take 2-5 business days to update.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Delays
Delivery times are estimates and may be affected by factors beyond our control, including customs clearance, weather conditions, carrier delays, and peak holiday seasons.
Lost or Damaged Packages
If your package is lost, damaged, or significantly delayed, please contact us within 7 days of the expected delivery date.
Email:
CarryCreque638803@outlook.com
We will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions regarding shipping, please contact us:
Email:
CarryCreque638803@outlook.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)